CC4Teams: Ready for Microsoft’s new Unify Model

One platform. One experience. One purpose.

As Microsoft rolls out its new Unify integration model, we are proud to share that CC4Teams can already be demonstrated on Unify, with Microsoft certification in progress.
Unify represents a significant step forward for the Teams ecosystem. It brings tighter integration, improved scalability, and a true native experience across communication channels, perfectly aligned with our long-standing vision of one unified platform for customer contact.

For our partners and customers, this means:

• A future-proof solution built on Microsoft’s latest architecture
• Seamless routing and analytics across all channels: Voice, Email, WhatsApp, and WebChat
• Continued native integration with Microsoft Teams, designed to evolve with Microsoft’s roadmap
• As certification unfolds, we’ll continue sharing updates and showcasing live Unify demos for our partners and customers.

CC4Teams: Built for Teams. Unified by design. Driven by purpose.